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Repair against charge

You can chose between an estimate of cost or a cost limit.

If you chose an estimate we will charge you 25 Euro (= 29,75 Euro incl. 19 % VAT) per device if you decide that we don't have to repair it.

As an exception there applies a fixed price to the amount of 60 Euro (= 71, 40 Euro incl. 19 % VAT) to the following printers:

  • DFX series
  • Stylus Pro series
  • AcuLaser (except C9000/C1100)
  • A3-Laser
  • EPL-Nxxxx / C8xxx
  • A3-Scanner

If you have given us a limit and the actual repair costs go far beyond this limit, you will get your device back. In this case we won’t charge you the estimate.

The customer bears the shipping costs.

We offer immediate repair service (without appoitment) in our business premises or on site for an extra charge amounting to 30% of the basic fee.

Feel free to contact us if you have any questions.
phone +49 (0) 3723 / 66 78 -21